TELEPHONE:+44 (0) 330 1330 852 
EMAIL: help@flipfaculty.org 
 
 

GETTING YOUR CLIENTS TO SAY "YES" 

 
EVENT SUMMARY 
This workshop is intended to help organisations that offer mediation to understand what works, and what doesn’t work, in the visual design and writing of promotional materials. You will learn: 
 
The most effective ways to explain the mediation process to engage prospective clients 
How to combine words and images to best communicate an attractive mediation service 
Elements of visual design and layout that work best to promote your service 
 
There will be a strong practical component to the workshop. We will work with you directly on your existing or planned materials, so invite participating organisations to bring a copy of either their website or leaflet to work with on the day. By the end of the workshop, you will have a clear set of messages about how to improve the design and text of these materials. 

Who is this training relevant for / Who should attend? 

Anyone who runs a mediation service or mediation as part of a law firm etc. 

EVENT INFORMATION 

Key learning objectives 

By the end of the course you will be able to... 

Change the words TOMORROW on your website to better engage prospective clients 
Make simple fixes to the design and layout of your website 
Understand what changes are needed longer term / strategically to make your service attractive and visible 
 

Course Price 

The price per delegate for this course will be: £250.00 + VAT 
 
Discounts are available for bookings of 3 delegates or more. For further information please contact help@flipfaculty.org 

Event Timing 

09.00 - 09.30 
Registration and Tea / Coffee 
09.30 - 11.00 
First Session 
11.00 - 11.15 
Tea / Coffee Break 
11.15 - 12.45 
Second Session 
12.45 - 13.45 
Lunch Break 
13.45 - 15.15 
Third Session 
15.15 - 15.30 
Tea / Coffee Break 
15.30 - 17.00 
Final Session 

CPD Certificates 

A CPD certificate will be provided at the end of the course. As a full day course this will be for 7 CPD points.