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ELIZABETH STOKOE 

 
Introduction 
 
Elizabeth Stokoe is Professor of Social Interaction in the Department of Social Sciences at Loughborough University. Her research interests are in social interaction: conversation analysis and membership categorization analysis of interaction in a variety of contexts including healthcare settings, police interviews and hostage negotiation, mediation, dating, education, commercial sales encounters, and communication training. Some of her research underpins the 'Conversation Analytic Role-play Method', a technique for communication training that she developed www.carmtraining.org. She has run hundreds of workshops with service providers of different kinds. CARM won Loughborough University's Social Enterprise award (2013). She also won a British Psychological Society mid-career award in 2011. She was an Associate Editor of the British Journal of Social Psychology and Co-Editor of Gender and Language (2011-2014), and is the founding Editor of Mediation Theory and Practice. Her research and biography was the subject of BBC Radio 4’s ‘The Life Scientific’. I have given talks at TEDx (2014), the Royal Institution Friday Evening Discourse (2015; 2016), at Latitude Festival 2016 on the Wellcome Trust/British Psychological Society stage, and at New Scientist Live (2016). CARM won a WIRED Innovation Fellowship in 2015. 

QUALIFICATION & SKILLS 

BSc Psychology, 2993; PhD Psychology 1997; Chartered Psychologist 2000, Higher Education Academy Fellow (2000). 

Passion 

I have been helping mediators to understand that their passion and way of articulating mediation may not be their best sales pitch! 
 
More generally, I use research about how talk works to help people communicate better, and this often involves upending what they have been trained to do. 

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